Stella AI products are built on the leading conversational AI technology running on an enterprise-grade SaaS platform
Converse AI – Unified Conversational AI Engine
At the heart of Stella there are six AIs integrated into one unified conversational AI engine that talks to customers flawlessly and at less cost.
Benefits of the unified conversational AI approach:
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Fast – Unscripted, very low latency
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Accurate and powerful – 30+ turn unsupervised dialog
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Fact-based – can’t hallucinate
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Cost effective – Pay once, get six integrated technologies
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Scalable – scales up to large volumes of dialog
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Efficient – trains on a single data set
SaaS Platform – Scalable and
Secure Delivery of
Conversational AI Agents
Converse operates on a secure, high-performance SaaS platform, ensuring virtually limitless scalability and layered security.
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Scalable, secure and cost effective
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Available as a service via single API
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Multi-channel support for voice, SMS text and web chat
Data Connector – Leverage Legacy Data Stores
Integration with third-party CRM systems and internal data sources gives Converse AI the ability to understand customer data and historical records:
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Digital twin interprets calendars, call routing, rules, etc.
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Understands historical records and context
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Read and write to legacy apps and data stores
Stella Connect – High-fidelity Business Analytics
Customers connect to the SaaS platform through StellaConnect, a highly configurable and customizable user portal.
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Reporting, alerts and intelligence analytics
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Data policies & controls, data privacy/retention and audit records
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Transcripts, event detection, business rules
